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RoboApply

Help

Answers to common questions. Can't find yours? Write to us below.

Support inbox: support@roboapply.io

Common questions

How do I reset my password?

On the sign-in page, choose Forgot password and follow the email we send.

How do I cancel a subscription?

In Settings under Billing, or without signing in on the cancel page. Access continues until the end of the period you paid for.

Why did a job disappear from my list?

It may have closed, been removed by its source, or been hidden by a filter you set. Closed jobs show when they were last seen.

I opened an application but didn't apply. How do I fix it?

Use Undo on the job, or change its status on your applications board.

How do I delete my account?

In Settings, under the account section. You can download a copy of your data first.

Why does the fit score say it isn't my chance of getting hired?

Because it only measures how well your resume lines up with the post. Hiring depends on many things we can't see.

Contact support

We read every message. There is no set reply time.

At least 10 characters. Don't include passwords or card numbers.